CECUA was
set up over 30 years ago with the encouragement of the European Commission
to unite national Computer User Associations from all member states of the
European Union and the Council of Europe. In those early days, CECUA focused
mainly on computer standards and contractual issues, but with widespread introduction
of personal computers and the Internet, CECUA realised that all citizens were
becoming "computer users" and that CECUA needed to reflect this
development. I have been associated with CECUA for over 25 years and have
been President and now Secretary general for many years.
Accordingly, CECUA
formed an ICT Partnership with CEPIS, Eurochambres, YES, MIDEPH, EUIF in conjunction
with ISPO of the European Commission, to run the highly acclaimed conference
"The Citizen and the Global Information Society" in the Spring of
1998 in Brussels.
This Conference
examined the fears, concerns and hopes of citizens in the global information
society and as a result produced a draft "Bill of Rights" for European
Citizens which set out many issues which needed to be addressed to create
a safe and trustworthy area for European Citizens to work and play. The term
"citizen" here includes individuals and corporate citizens as well
as governments, commercial interests etc.
The draft "Bill
of Rights was widely publicised in order to stimulate debate and to encourage
major European players to co-operate and work together to create a safe Internet
Environment.
The main provisions
can be divided into three main areas:
·
Cultural Issues (the right to use ones own alphabet, to use ones own name)
· Administrative Issues (transparent charging,
reliable service etc.)
· Security Issues (right for redress, the basic
rights as a citizen, right of access to public information, right for secure
access, data and information, freedom from conduct which violates the rights
of personal citizens, governments and moral values)
Even though these
issues were raised nearly six years ago, there has been very little progress.
In fact the situation is much worse now. The Internet is like the "wild
west". It is an international playground for criminals, fraudsters, hackers
and all those who wish to disrupt society or dishonestly gain from international
activity.
What does this do
to consumer confidence? Well, a lot. In fact spamming and unwanted and inaccurate
information has eroded confidence in e-mail to such an extent that some eminent
academic users are now refusing to use the Internet. This could lead to the
stagnation of the Internet, a bad situation for the users and also for the
telecom and computer industry.
National justice
departments are not taking the situation seriously and giving very light sentences
to young criminals who have caused damage estimated at times in millions if
not billions of euros.
The Internet is
controlled by a private USA company registered in California responsible for
technical administration.
Where do we go next?
Well the difficulty with the Internet is that if some usage is illegal in
one country, then the perpetrators move to another country. Legislators need
to recognise that the Internet is a truly International phenomenon and this
means that it needs to be controlled Internationally. National legislation
CANNOT prevent foreign citizens destroying the rights and expectations of
its own citizens - which it generally has been elected to protect.
CECUA believes that
the first step is to get the main "players" together in order to
recognise the problems and to start to provide and promote solutions. No one
group of players can do this on its own. The issues are too complex and the
trouble with the Internet is that it involves all citizens, all businesses,
all governments - in fact everybody. It impinges on the way we work and play.
It impinges on all aspects of our culture.
What has happened
so far? Recently there have been two important developments.
On February 12th
this year a very important Paris conference entitled "Identity, trust
and confidence, security in a digital world" chaired by your Chairperson,
Erica Mann attracted a high level international audience to discuss the major
issues affecting user confidence. Organised by G9+, CECUA, Eurolinc, ISOC-France
in partnership with Afnic, Medef and Cigref the main purpose of this conference
was to take the first step towards forming a European Forum to represent European
interests in Internet governance taking into account the needs of the citizen.
That conference
also prepared the ground for CECUA Vice president's Alain Moscowitz's contribution
to the Rome GAC meeting this month. A major user issue at this event was user
representation on the ICANN (the body responsible for the allocation of domain
names - a Californian company) ALAC (at large advisory committee). Currently
ICANN is seeking to restrict membership of ALAC to individuals whereas CECUA
and ISOC wish to have user organisations involved so that European citizens
have more say in the running of the Internet.
As for the future,
another very important conference is being planned on 1st July in Paris under
the auspices of ISOC France and partners, which include CIGREF and CECUA.
The Conference will focus on domain name allocation and control, which also
raises many issues of user concern.
And finally, CECUA
with its partners have drawn the attention of the European community to the
many user issues raised by the global nature of the Internet, and has proposed
the formation of a forum of a wide range of players in Europe. This essential
and very urgent step is required to start to tame the Internet in order to
create a safe, useful and usable Internet, which the citizens of Europe can
use with confidence.
One thing is for
sure, the experiment of having a private USA company administer the Internet
has completely failed to tame the unlawful use of the Internet. It has completely
failed to come up with any ideas as to how the Internet should be controlled.
And does it even have the will to control it. This is a global issue and the
involvement of others is needed. I believe that we in Europe can take a lead
in creating a safe and secure Internet in which all users - corporate and
non-corporate feel safe and secure.
Stuart Goold, March
2004 |