Bill
of Right
Standard Reference Platform
CECUA
has undertaken as a research project to evaluate a Draft Directive presently
seeking opinion using the Bill of Rights as a reference platform or "Ruler".
The methodology used for
this research project was to go through the Draft Directive and mark every
and all Citizen and User related issues, both the issues themselves and
also how the issues were addressed in the Draft Directive, and compose a
list for further evaluation.
Then the list of issues
was compared, issue by issue, both the issue itself and how it was addressed
in the Draft Directive against the CECUA Bill
of Rights. How did the Bill of Rights address those same issues? Were any
issues missing on the list, issues addressed in the Bill of Rights? Were
any issues on the list but not addressed in the Bill of Rights?
The result of the research
project was that some Bill of Rights issues were addressed in the Draft
Directive, but also many were addressed inadequately or not at all. Many
citizen/user issues addressed in the Bill of Rights were missing from the
Draft Directive.
Bill of Rights is a very
valuable instrument when used as a reference model or "Ruler"
to measure to what extent Directives take user/citizens rights into consideration
and also how it is done.
The Bill of Rights is an
excellent measurement tool when used to evaluate a directive or any other
legal document to determine if it adequately addresses user/citizens issues
and rights or not! Using this methodology to measure the particular Draft
Directive revealed that several important user/citizens issues are left
out un-addressed, partly or completely.
Based on this experience
CECUA recommends that the Bill of Rights will
be adopted as a standard reference platform or "Ruler" to measure
all Directives and other pieces of legislation. The users and the citizens
will immediately feel the benefits. But not only the users and citizens.
The industry will also benefit.
Using the Bill of Rights
as a standard "Ruler" will make sure that all directives comply
with and support basic User and Citizens rights. Also the industry benefits!
This approach defines the baseline for competition in the industry. All
industry players have to offer products and services that are above this
industry baseline as defined by the Bill of Rights. Once they have done
that they can start to compete and differentiate among themselves in the
marketplace by adding values to the baseline already established by the
Bill of Rights.
The Research Report is available
upon request from CECUA at info@cecua.org
Bill
of Rights for Citizens in the Global Information Society
CECUA and
its partners recognise from the conclusions of the 1998 Brussels conference
"Citizens in the Global Information Society" that Europeans are
failing to take advantage of the considerable benefits that are available
from the Global Information Society because of considerable doubts and fears
arising from the "Information Age"(GIS).
In particular, the GIS is
seen as benefiting large organisations and governments and is failing to
recognise and protect the interests of citizens.
To address these fears,
CECUA and its Partners have proposed a draft set of basic rights
in order to make policy makers and politicians aware of the issues so that
they can address these fears and concerns.
The proposed Draft Bill
of Rights consists of nine articles:
Article 1 - DIGNITY:
The Citizen of the Global Information Society will take care of and guard
this as a basic right of this Society. (Personal Privacy and Copyright are
protected by separate legislation).
Article 2 - FREEDOM of PERSONAL
DEVELOPMENT: The Citizen
has the right to develop his own talents so long as he is not violating
the basic rights of fellow citizens and is not violating the basic rights
of his government or the laws of morality.
Art. 3 - FREEDOM of COMMUNICATION:
Freedom of speech and self-expression, freedom of universal access and distribution
of information and the right of knowledge to conduct this are fundamental
rights to the Citizen of the Global Information Society.
Art. 4 - CULTURAL PRESERVATION:
The Citizen shall have the right to communicate in his native tongue, and
to work and conduct official business in an Official language of the sovereign
state of his residence.
Art. 5 - RIGHT OF ACCESS:
The Citizen shall have the right of access to public information in a timely
manner and shall not be excluded by lack of access for geographical or affordability
reasons, lack of usability or lack of functionality.
Art. 6 - RIGHT for RELIABLE
and FUNCTIONING SERVICES:
The Citizen shall have the right to access services and facilities, which
have a stable user interface requiring basic skills that the facilities
are secure, and with that data and information which is accurate and timely.
Art. 7 - NETIQUETTE:
The Citizen, Government and all other organizations have the responsibility
to abide by and act in accordance with the rules of the Netiquette
Art. 8 - RIGHT for ACCURATE
and UNDERSTANDABLE CHARGING:
The Citizen shall have the right to accurate, understandable and timely
billing for Internet services and facilities.
Art. 9 - RIGHT FOR REDRESS:
The Citizen shall have access to protection and redress for acts of fraud,
corruption of personal data, loss of privacy, and consequential costs arising
from errors, bugs or failures of Internet services and facilities.
For further information
visit www.cecua.org